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Using the right commenting system for your wordpress blog

wordpress commenting systems

I’ve been struggling for a long time with what type of commenting system I should be using for my wordpress blog. I have tried several, that’s mainly because there are some really great third-party blog commenting systems. But, ever since I bought CommentLuv Premium, I’ve stayed with the default system for comments.

There are many reasons why you should comment on blogs, and I really want more comments. So I want it to be very easy to comment on my blog, because I want them to add value to my posts and I want to connect with my readers. That’s why I have been searching for the best possible system for comments.

I wanted to use a different system than the default, mainly because of three things:

I tried many different plugins to help prevent spam in the comments, and by using a third party commenting system, I received a lot less spam than I was used to. One of the reasons why I am still using the default commenting system is that I discovered the Growmap Anti spambot pluginΒ (included in CommentLuv Premium) and it helped a lot. Now, I almost get no spam comments at all.

The second reason why I wanted a third party commenting system for my wordpress blog is that I wanted to have real conversations with my readers. I didn’t want just a short comment and that’s it. I wanted them to leave a comments, and I wanted to reply, and then I wanted it to keep going. This seems to be a lot easier with a different commenting system than the default one. But, after I installed the ReplyMe pluginΒ it has helped the conversations. But, I am still looking for a better way to have long conversations. But still, other systems are better for having conversations.

The third reason why I wanted to switch to a different commenting system is because I want to be able to use social media as part of the comments. I want to be able to tag my friends and send them messages via the comments, and I want them to be able to spread the comments via social media (by tagging their friends, or by letting people know what they have written). And, this is still something I haven’t been able to figure out via the standard commenting system for wordpress.

But, I feel that I am in less control with a different commenting system than the default. And, I feel that it might be harder to comment for the first time on a different system than the default, because the other systems want people to become members (even though there are options to comment as guests and via social media accounts).

I’m thinking that there will probably be less people commenting if I make the switch, but it will be more quality comments and maybe even fairly long conversations if I switch.

The systems I’ve been looking at are mainly:

There are many pros and cons for each system, and I won’t go through everything here. I just want to say that I still haven’t decided what to do. I’m fairly satisfied with the native wordpress commenting system, but I’m thinking that I want more features.

What’s your view on the different commenting systems? Are you still using the native wordpress commenting system or are you using a third-party system?



44 responses to “Using the right commenting system for your wordpress blog”

  1. Abdallah says:

    I am big fan of Disqus and find myself commenting more frequently if a blog uses them. I have also used Livefyre on other blogs and it also seems to work very well. The one reason that I do prefer Disqus is that it integrates with Engagio (www.engag.io) which organizes my social conversations from across the social networks. Regardless, of which commenting system you choose – you will be definitely better off than the native WP system!

    • I am also commenting on blogs that are using Disqus. And I really like the system. I haven’t been thinking that it helps me track my conversations I have across the web. That’s a really good point.

      • Abdallah says:

        Disqus will help you track your conversations that you have with Disqus BUT if you integrate with Engagio then you can track those conversations and others you have on Google+, Twitter, Facebook, YouTube, Foursquare and many more! Here is another link to Engagio (www.engag.io). Let me know if you give it a try and what you think

        • I have looked at Engagio and it looks very interesting from what I’ve seen at the website. What if I don’t start using Disqus, should I still start using Engagio in order to track things or is it mostly from what happens during comments on blogs?

          • Jens, Allow me to respond. I’m the CEO of Engagio. As Abdallah mentioned, Engagio will aggregate your replies and interactions from the various commenting systems and social networks in one place. Think of it like an Inbox for social conversations. Disqus users use Engagio not as a replacement, but as an enhancement. I suggest you try it and connect as many networks as you have, and you will start seeing the value.

            The other part to Engagio is Search/Discovery which we have just enabled. You can search across millions of conversations from search engagio for example and discover interesting people or sites that are discussing the topics that interest you. (Unfortunately, we don’t support CommentLuv yet, but I’ve pinged them to see if they are interested).

            • Hi William,

              Thank you so much for adding the extra information. I will sign up with Engagio tomorrow and test it to see if it will work for me and my clients. It both looks and sounds like a very interesting service, and I really hope you can integrate it with CommentLuv in the future.

              I will let you know what I think as soon as I have tested it.

      • Joseph Hipolito says:

        Yeah this info you share in here sir Jens, was really amazing, its been a long time that I’m looking for like this..

  2. Sue Neal says:

    Hi there,
    I really like commentluv – it’s helped me to make some good connections with other bloggers. I only have the free version at the moment but I’m almost certainly going to invest in the premium one, particularly since I’ve heard it will soon incorporate a ‘ReplyMe’ function – Adrienne Smith has recently done a post about this, she’s been trialling the beta version.

    I don’t know much about the other systems such as disqus and livefyre, but I find it irritating when you have to go through a log-in process just to leave a comment.

    Haven’t come across a post about this before – very interesting,

    Sue

    • Hi Sue,

      I’ve heard about the “ReplyMe” function that Andy is working on as well, and I can’t wait to see what it’s going to be like. Adrienne is lucky. I’m using the really old ReplyMe plugin right now, and it helps a lot, but there are so many things that I’d like to add for it to get better.

      I understand why we should register and log in to Livefyre and Disqus, because there are so many awesome features that we’ll miss if we post as guests. But, I know many people who don’t want to register, so it should be a lot easier to get anyone to comments and be part of the conversations.

      Thank you so much for the comment Sue.

    • Barry Wells says:

      Sue Commentluv premium is on sale today for Black Friday so i recommend grabbing it now. I don’t have a link for it but I’m sure a Google search can help there mate πŸ™‚

      Barry

      • Sue Neal says:

        Thanks, Barry – saw a Tweet about it, then contacted Adrienne and I’ve got it – what a bargain!! Been putting off buying it because of the price, so this was a lovely surprise.

        Thanks for the tip-off!

        Sue

  3. Jens, I’ve been using disqus since I started my blog, without ever having had a problem (knock wood). There’s SO much debate about which system to use, with really no consensus. All I can say is, that for me and for those who comment on my blog, disqus works. Cheers! Kaarina

    • Sometimes I’m thinking that I wish there was just one system, and it could be Disqus. When I’m going from blog to blog to read posts and I want to leave a comment, there are several different systems that I need to log in to. And, now that I have both the usernames and the passwords in 1Password it’s not much of a hassle, but when I didn’t, I couldn’t always remember the usernames and passwords πŸ™‚

      Didqus seems to be a great system.

  4. Great post, Jens.
    I am actually contemplating also switching, as I am presently using the WordPress native commenting system but I have heard lots of good stuff about Disqus, Livefyre and CommentLuv. I think this will be part of my new 2013 strategies, for sure.
    Cheers,
    Frederic

    • I believe that this is one of the hardest decisions when it comes to building a community for your blog. I have tried many of the systems, but I haven’t found the “perfect” system yet. On the other hand, with CommentLuv I am seeing a lot of progress. I just want a better way to tag people and to share the content/comments on social media and that works a lot better with systems like disqus and livefyre.

      Let me know what you decide to do.

  5. Carolyn says:

    I strongly prefer the native WordPress commenting system with CommentLuv. CommentLuv rocks and the new updates make it even better.

    When I comment on my iPad, as I’m doing now, I often have difficulty using other comment systems. I love that I can link back to my favorite post with CommentLuv.

    • I actually didn’t know about the new updates to CommentLuv. I read about it on Andy’s newsletter, but I thought he was working on it and hadn’t released it yet. So, yesterday I decided to upgrade my CommentLuv plugin to the latest version. Thank you so much for letting me know about it Carolyn.

      I have also been commenting on blogs via my iPhone and iPad, and I have had some issues with both Disqus and Livefyre (although not recently). And, with the native commenting system in WordPress it’s very easy to comment on my own blog by using the app. That’s a great point.

  6. Aasma says:

    Commentluv is certainly appreciated by every commenter, as it not only encourage for comments but also helps your commenter to promote their articles.

  7. Hey Jens! Great post!

    We use Intense Debate at SteamFeed, and seem to be getting a lot of good quality conversations on our blog. Easy sign-in (wordpress.com account, int deb account, twitter, facebook, and name/email all supported). There are also a lot of plugins you can include with intense debate (comment luv is one of them, I also like the embed youtube video in comments feature). There is a white-list setting to automatically approve some people, a spam filter, and great comment moderation. I must say that we did start getting a lot of spam going through the filters lately though – must happen more when traffic goes up, haha.

    It’s supposed to integrate with your theme, and match the same styling – our theme is messed up a bit, so our commenting system doesn’t look great. We are working on changing our theme though, so hopefully it looks better once the changes are done.

    Hope this gives you a bit more info on Intense Debate πŸ™‚

    • I haven’t tried Intense Debate, but that’s definitively one I need to take a closer look at. I have some great conversations as part of the comments on my blog, but I want an even easier system when it comes to tagging people (the ones that are not part of the comments) and to help people share the comments via social media. Is that something you can do in Intense Debate?

  8. Barry Wells says:

    Hi Jens,

    I’ve only ever used the default WordPress comments feature and not even thought of looking elsewhere.

    I do have a Disqus account for when I land on blogs that use it but the others, like Livefyre, do my head in. When I leave comments I want them to link to my blog, not my social media accounts and having to go through setting up new accounts to leave a comment is to time consuming not to mention the frustration of having set up your new account only to return and find the comment gone and needs to be re-written.

    CommentLuv Premium has now been updated to included replyme and it works really well Jens. Sending people our replies does help continue the conversation but I also find asking questions in our replies helps bring people back.

    One concern I have, and this has happened only a couple of times, is when the replies go on and on and in the end can lead to a skinny little comment area with just a couple of words on each line. I know we can restrict this to only allowing so many replies but i’ve found that I always need to make an additional reply and couldn’t click the reply button due to hitting the limit.

    However….. Andy has done a first class job with the latest update to commentluv prem and we can now reply from within our admin panel and include a commentluv link. So I’m now replying to all comments via the admin panel and it makes things much easier to keep track of.

    Personally I rate commentluv premium as my best buy yet and for some lucky people it’s available today in Andy’s Black Friday sale, so if any of your readers need it nows the time πŸ™‚

    Best of luck with making your decision Jens, for me it’s easy. Default WP and commentluv prem πŸ™‚

    Barry

    • I have just updated my CommentLuv plugin Barry, you and Carolyn both mentioned the update and I had no idea that I was using an old version. I have already been using another ReplyMe plugin so it wasn’t a big deal, but the new version is a lot better and we can customize the emails in a much better way.

      What I really want is a way to keep tagging people who are not part of the comment, but who you want to add to the comment, and they would get an email, or a tweet or a message on Facebook about the comment (with a link to the comment). This is probably my main concern when it comes to why I am thinking about switching to a different system.

      • Barry Wells says:

        Hi Jens, If you ask Andy Bailey, the commentluv creator, then he may be able to add that feature to plugin.

        He’s very approachable and listens to our requests πŸ™‚

        Have a great week Jens,
        Barry

  9. Brian Meeks says:

    I use Livefyre and like it, but I think the one you’ve chosen is really good, too. I went for far too long without getting a better system than what came with wordpress and I’m sure it is part of the reason I had so few comments.

    Blogging is an ongoing learning process and this is just one of the many things one needs to keep their eye on.

    • I wanted to use Livefyre for my Norwegian blog, but I was hoping that I could translate it to Norwegian. I had a long conversation with some people at Livefyre and they are going to add that type of functions in the future, but for now it doesn’t work with Norwegian. It’s probably not a big deal, because most Norwegians understand English, but it seems that it’s harder to get comments in Norway. I really like to comment on blogs that are powered by Livefyre, but I don’t like to keep logging in using different systems. That’s my only concern πŸ™‚

  10. Hajra says:

    I have been using Livefyre for some time now. I used Disqus for some time and though I loved it, when I moved to a new domain I ran into some problem and the customer care was a little shaky and the issues just piled on. I went for Livefyre and its been some time and I like it. It is not about the number of comments or anything but I like the interaction it allows me and the customer service is awesome! πŸ™‚

  11. Steve King says:

    Hi Jens

    good question.

    I think it depends on what’s easiest for your target audience….use what ever makes it easier for them. I use Facebook comments in the golf niche to reasonably good effect, but still use default WordPress in my IM stuff.

    Like Barry says, some of the services get the commentator to jump through a few hoops before they can leave a comment.

    If what ever you use, works for you to engage properly with your audience then I’d say that’s the right one.

    cheers
    Steve

  12. Adrienne says:

    Hey Jens,

    Well, you know I have the standard WordPress commenting system just like you with CommentLuv Premium. And yes, Andy released the new updated version with ReplyMe integrated in as well just this past Tuesday.

    Here is what I don’t like about the other commenting systems. They don’t warrant a better comment, that’s totally up to each individual. With CommentLuv Premium having added the ReplyMe feature, you are notified that you have a response. None of the other systems will do that unless they sign up for an account. I for one know a lot of people who still to this day refuse to do that and I admit hating having to do this too.

    Now if you look at my blog, I believe I have some quality comments going on over there with the standard commenting system. Sure, your comments can be integrated within the social media platforms and for those who want it to look like there is more conversations going on then that’s great. But I prefer longer conversations taking place then a few retweets or trackbacks which I see a lot with some of these other commenting systems.

    I honestly believe it’s up to each individual Jens and you’ll make whatever decision is best for you. Sounds like you have a lot of serious decisions coming up soon.

    Good luck with that.

    ~Adrienne

  13. From your article I come to know the importance of blog commenting and how to make use of best from social media, and useful from comment luv. I am going to try the same and I have heard only disqus and facebook comments and others are new to me.One of the useful article to me.

  14. RE: “I wanted to use a different system than the default, mainly because of three things:
    Stop spam, More conversations, Use social media.”

    I think there’s another value for being serious about a Commenting system. It’s about developing an Online Community around it. Comments generate discussions with people who come back to converse with each other and they start to form relationships too. So, it’s also the peer-to-peer aspect, not just the relationship from the blogger to the commenters.

  15. Frithjof says:

    I will not comment on Disqus if I can help it (too many problems with opting out of follow up emails ) I quite like Livefyre for it’s feature to engage tweeps but it can be intimidating. I still like CommentLuv best. Especially after the latest update.

  16. Ruth Zive says:

    I use CommentLuv Premium. I like it the best for all of the reasons that you noted. My only issue is that apparently (and according to Adrienne), the ReplyMe plugin hasn’t been updated for a while, which makes it vulnerable to hackers. Which is a shame, because I LOVE that feature. Holding my breath that it will be updated soon!

  17. aayna says:

    CommentLuv Plugin is the one which i use, like and recommend. It is a great tool, it provides useful backlinks as well as aid in getting readers to the post of the person who is writing comments. Thanks for the share.

  18. Ashley says:

    Comments are very important, it’s so much more interesting to read a blog post if there are comments after it, where you can discuss the article and share you opinions. If you say you’re fairly satisfied with the native wordpress commenting system, I think you should leave it.

  19. Garen says:

    Yeah I have tried out a lot of them, but I always come back to Commentluv. I don’t really like Disqus and Livefyre. I don’t like having to put in my Facebook URL or Twitter in order to leave a comment. I don’t want to post as a guest because I am looking to communicate and get people to communicate with me.

    You might try Facebook plugin and also have CommentLuv Premium on your blog. I have seen this a number of times. That way people can let them choose and if they choose the Facebook one it goes on their wall. You can could get some really good traffic with it. Provided their friends have similar interest.

  20. Steve says:

    With my blog i have comments set to moderation review as there are farr to many spam programs out there, dont you think

  21. Steve says:

    I actually think that commenting options that allow for some type of social media engagement are the best options. They can allow others to see that their friends commented on your post and can draw more traffic.

    They have the drawbacks of making people log into their social media accounts though so Comment Luv definitely becomes the best option for the average blogger.

    • That’s what I’ve been thinking. I really enjoy tagging my friends on Twitter and Facebook from inside the comments, and if CommentLuv would add a feature like that, it would be the perfect commenting system πŸ™‚

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