sly : marketing

Smile. Action. Talk.

He was smiling when he told me the pizza was ready.

I looked to the left. I noticed two people waiting.

Nobody said anything, not even when they smelled the freshly baked pizza.

I paid, and started to carry the pizza towards the door.

The man next to me started ordering.

A man in his fifties smiled at me, open the door and said; Let me help you.

I said thank you, and noticed that I started thinking about SAT:

People will remember you if you smile, do something to help out and then, say something to complement the action.



26 responses to “Smile. Action. Talk.”

  1. Friend says:

    Such a small gesture; such a lot to gain in return.

    My wife and I live in Burlington, Ontario. It’s about 45 miles west of Toronto – not much, in Canadian terms, but a world away when it comes to politeness. Here, you smile and say hello to passers-by, neighbours, etc.
    Try that in Toronto, you get looked at funny.

    Here’s to not being looked at funny. πŸ˜‰

    • Hey Danny

      I can relate. A lot of people in Norway will never smile and say hello to passers-by, it might even be part of our culture.

      On the other hand, things are changing and it seems to be more people smiling and saying hello than ever before.

      • Friend says:

        Well, in fairness, Norway is a wee bit colder weather-wise – perhaps folks just want to get home to the fire? πŸ˜‰

        • That’s probably it. I notice a big difference in people’s attitudes winter vs summer. We don’t even see our neighbors during the winter, and now we’re outside all the time talking to everyone πŸ™‚

  2. Lisa says:

    A smile can make someone’s day, it is so easy to do.
    Some people may shy away from it – afraid of giving too much but it’s such a small gesture to help another human out.

  3. Carolyn says:

    Hi Jens, Yes, this formula really does seem simple, doesn’t it? Yet so few people either realize it or act on it. Something as easy as a smile really can make a difference.

    I hope your readers give this a try!

    • Hi Carolyn,

      It’s simple, but like you said, very few people act on it. I’m not sure why, if they don’t realize how powerful it is, or if they just don’t want to.

      To me, a smile can make a huge impact and the difference between success and failure.

  4. Tim Bonner says:

    I’m thinking of pizza now!

    I’ve never thought about smile, action, talk Jens but it makes sense.

    I met some people up in Edinburgh from my home town in England a few weeks ago. They were looking for a popular pub just around the corner from where we live.

    It’s not easy to describe directions, so I walked them to it. Only 10 minutes away but they were very grateful!

  5. Josh Wilner says:

    People underestimate the value of a smile. It can go a very long way to help you.

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